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AI Hands-On Studio - Agenda 


Agenda for the 4-hour AI Hands-On Studio

12:00 – 12:15 Introductions

  • Welcome and agenda overview
  • Participant introductions
  • Objectives for the training

12:15 – 13:45 Becoming an AI-First Business

  • Overview of the current AI market: trends and innovations
  • Case examples of AI-powered customer experiences
  • Introduction to AI development: From Building AI Foundations to Accelerating Business 

Learn to Create Future-Ready Customer Experiences

Assess Your Readiness for AI and Machine Customers

Turn Ambitions into Actionable AI Strategies

Foster Trust with Ethical AI Practices

Identify AI Use Cases and Upskill Your Organisation

Go From Ideas to Actionable AI Solutions

Create AI Twins to Empower Leadership and Drive Change

Unlock Growth with AI-Driven Talking Products

13:45 – 14:00 Break

14:00 – 15:30 Hands-On Workshop: Creating AI-Powered CX Concepts

  • Creating AI/Machine Customer personas:
    • Defining their needs, expectations, and behaviours
  • Mapping customer journeys using customer journey management tools
  • Developing a concept for an AI-powered customer experience

15:30 – 15:45 Break

15:45 – 16:15 Debriefing and Discussion

  • Summary of concepts and key learnings

 

 

This is the agenda for the 4 hour AI Hands-On Studio. This session can be delivered as an in-person, online, or hybrid format and tailored as an internal training program for your organization's participants.

Take the first step toward transforming your organisation’s approach to AI innovation. Sign up for the open session or contact us to bring this workshop to your team internally.

 

Retur to info page for AI Hands-On Studio training