Strategic consulting - always with a clear focus on the customer and employee experience
We know the importance of strategic ownership and a unified strategy with a clear customer perspective.
The customer perspective and customer orientation are an integral part of the strategy work for leading companies
We offer consulting and facilitation of strategy work and innovation processes, to take the right next steps on the journey to change.
We can facilitate all or part of the strategy process and support in the design and follow-up of strategy work, always with a clear focus on the people involved, at the customer, at partners and internally among employees. A key success criterion is to work closely with those who will ensure that the strategy becomes a reality from the very beginning.
We have good experience with Must-Win Battles as an approach to rallying forces around clear goals. Jannecke has personal experience with this framework both as an advisor to various clients and as the responsible leader in following up on strategy in large and small organizations.
We also advise on establishing Customer Experience Management programs and management models for real customer orientation.
Contact us to discuss further