How we help you succeed

Customer C exists to help customer-oriented leaders succeed.

You need to own the process and build competence and capacity among the key people driving the work. That’s how real change happens.

Here are some examples of how we can support you:

Outside-in analysis of customer experience efforts

Would you like an assessment of the status of your customer experience work or a review of your activities for real customer orientation and suggestions for improvement?
Read more about how we work and what this can give you:

Customer Centricity Maturity Assessment (CCMA)

With a CCMA and an accompanying workshop, we help you build a shared foundation for driving real customer orientation.

Read more about the impact it can create – and how it works:

CX Courses and Training

Do you or your key people need to strengthen your expertise in customer experience and real customer orientation?

We offer training through in-person courses, digital modules – or a combination of both.

Professional Coaching and Real Customer Orientation

New to the role of CX Manager – or looking for sparring and fresh input on your current work? Our coaching program is designed to support you.

Read more about the focus areas we cover and how this can support your development:

Strategic Consulting

Need support in facilitating all or parts of your strategy process – or help designing and following up strategic initiatives with a strong focus on customer and employee experience?

Read more about how we contribute and the experience we bring.

Keynotes and Workshop Facilitation

Through engaging keynotes and hands-on workshops, we help set the stage and kick-start important initiatives. The audience can range from leadership teams to the entire organization.

Learn more about the topics we cover and how we work: