Keynote and workshop to boost momentum and engagement for real customer orientation!

Customer centricity Maturity Assessment - Status og modenhet i kundeorienteringen

Book an Inspirational Talk 

We offer inspirational talks and workshops to set the stage and help you get started with your customer orientation journey. The target audience can range from leadership teams to all employees.

If you want to elevate customer orientation in your organization, it’s essential to involve the leadership team and key resources. The message is tailored to your industry and current situation.

Examples of keynote topics Jannecke can cover include:

  • The Growth Formula
  • HIGH FIVE – Engagement for Real Customer Orientation 

  • Customer Centricity in the Age of the Customer 

  • Customer Experience (CX) for Leaders 

  • The Magic Link Between Customer and Employee Experience 

  • Customer-Driven Innovation 

  • Customer Service – From Cost Center to Value Creator

For smaller groups, we recommend combining the talk with discussions and a workshop to ensure maximum value.

 

Contact us to discuss

Use an external facilitator for key workshops and strategy processes.

 

Secure Strong Processes and Effective Facilitation to Drive Ownership and Enable Change 

Ensuring well-designed processes and skilled facilitation is critical to securing ownership of decisions and creating the foundation for real change.

Jannecke Drangert-Hveding has extensive experience facilitating strategy processes, service development initiatives, and transformation work. She knows what it takes to design and guide effective processes, and she has a long track record of leading workshops and meetings – with structured follow-up to ensure long-term results and value. Group sizes range from small leadership teams to large leadership gatherings with several hundred participants.

Examples of feedback: 

“Jannecke is highly skilled at facilitating strategic processes with the customer’s needs at the center. She challenges and supports, and runs efficient processes that motivate and commit participants to the outcomes.” 

— Gro Jære, former CEO of Sykehuspartner, now Director at Forsvarsmateriell 

“Jannecke is an engaging process leader and facilitator with a unique ability to connect strategic direction with practical examples and clear choices. This helps us align around good decisions and shortens the path from strategy to action.” 

“Creative and humble in preparation – clear and engaging in execution!”

 

Contact us to discuss